Terms and Conditions
Package Security:
Your satisfaction is our guarantee. If you receive a tampered package, please do not accept delivery and return it to the delivery person. Contact us at 2015 contactjocollections@gmail.com with your Order ID, and we’ll promptly assist you. If the delivery has been accepted, it will be assumed that the package was received securely.Delivery Delays:
While we are not liable for courier company delays, we are here to support you in tracking your package through our logistics partner.Refund Policy / Cancellation Policy
- Once an order is placed, it cannot be cancelled or refunded.
- Jo Collections reserves the right to canceland refund orders without customer approval in cases of incorrect information, courier delays, manufacturing delays, and other issues beyond our control.
- If an ordered product is out of stock,refunds will be processed within 7 days viaUPI ID or through your bank account.
Return Policy
- We do not accept returns for slight differences in color or material texture.
- If you receive the wrong or damaged saree, kindly email us at 2015 contactjocollections@gmail.com with an unedited parcel opening video for quick assistance. If an ordered product is out of stock,refunds will be processed within 7 days viaUPI ID or through your bank account.
- We offer exchanges for other products or refunds in case of damaged/wrong saree. Shipping charges will be covered by us.
Customer Care Details
- For any queries or assistance, please don’t hesitate to contact us:.
- Call: 9010385551
- Email: contactjocollections@gmail.com
- Your satisfaction is our commitment, and we look forward to serving your saree needs with passion and excellence. Discover the beauty and confidence that comes with a Jo Collections saree today!